Precision Caddie

Support

Questions about a round, your watch, or your account — write to us and a person will answer.

Email [email protected]
We answer within two business days.

The watch didn't record a shot

Open the round on your phone and add the shot by hand — the card recalculates. Shots are matched by hole and time, so a late sync still lands in the right place.

My course isn't listed

Send us the club name and city. Courses are added from our mapping data, usually within a week.

Deleting your account and data

You can delete your account from Settings → Account → Delete account, inside the app. This removes your rounds, shots and profile from our servers. It cannot be undone. If you can't sign in, email us from the address on the account and we'll do it for you.